United Airlines Infrastructure

Led by United’s Corporate Real Estate team, the initiative marked the beginning of a multi‑year transformation from reactive maintenance practices to a proactive, data-driven asset management approach across United’s domestic facilities portfolio. McKissack led the development of the multi-year CIP, conducting vertical infrastructure risk assessments and establishing a framework for prioritizing investments across all domestic hubs. The program addressed near-term needs supporting United Next, incorporated annually updated risk rankings through 2026, and informed the development of the 2027–2031 CIP. Through this effort, McKissack helped lay the foundation for proactive asset management, enabling United Airlines to better manage risk, plan capital investments, and support long-term operational resilience.